Claw Way

Security & data handling

A plain brief you can forward to your clients. It states what protects their data today, and what is still being built — no overclaims.

Isolation — each client is its own server

Every client environment runs on a dedicated server, not a shared pool. Their agents, files and credentials are isolated from every other client. There is no shared runtime that could leak one client's context into another's.

Access

Secrets

API keys and credentials are stored encrypted at rest in our vault and injected only where a task needs them — never published in page source or handed out in chat.

Where the data lives

On the client's own dedicated server. Each environment can also have its own email address on our mail servers, separate from anyone's personal inbox — so an agent never needs a client's password to send or receive mail.

Backups & recovery

Environments are backed up daily with a documented restore path, so a bad update is a restore, not a rebuild.

What we are building (in progress)

We publish the work in progress rather than implying it already exists:

What we do not claim. No system is unhackable or zero-risk — no honest provider can say that. An AI agent with real access is powerful, and powerful tools require care. Our approach is defence in depth, least privilege, and saying plainly when a control is still being built.
Questions for your client? Contact us and we will answer in writing — including a data-handling note they can file.
Claw Way is the managed-service brand; SQS Hub is the operating platform, operated by SQS. This brief reflects our public position and is updated as controls ship. · claw-way.com